Frequently Asked Questions
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We ship your order via Servientrega in 1-2 business days.
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Yes, you can find us in Quito at The Designers Society - Muros and González Suárez. Explore which models are available in store here.
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Yes, exchanges are accepted within 8 days of delivery, provided the merchandise is in perfect condition and with tags. To initiate an exchange, simply write to us at +593 0969 0969 with your order number and the change you wish to make.
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Payment methods include bank transfer and credit/debit card through PayPal or Payphone. We process and send the invoice to the information provided during checkout.
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Home delivery costs $4 to Quito or $5 if you are in other cities. If you prefer not to pay for shipping, you can pick it up directly at Gonzales Suárez, Quito. Shipping is free on purchases over $100.
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INALA is manufactured in Ecuador and has a strong environmental commitment. We use recycled materials in our packaging and donate 1% of our profits to environmental conservation causes in Ecuador.
